In a move aimed at protecting consumers and ensuring fair transportation costs, CUTS International, a leading consumer advocacy organization in Ghana, is urging the government to take swift action against commercial drivers who refuse to comply with a recently mandated 15 percent reduction in transportation fares. The plea comes in response to an official directive from the Ghana Private Road Transport Union (GPRTU), which went into effect nationwide on May 24, 2025.
The call to action from CUTS International comes amidst growing concerns over the financial burden many Ghanaians face due to rising living costs. Appiah Kusi Adomako, the West Africa Regional Director for CUTS, articulated his organization's stance during a press conference, highlighting the significance of adhering to fare reductions, especially in light of decreasing fuel prices. “Fuel prices have dropped drastically, and the decision by GPRTU to reduce fares by 15 percent is commendable,” he remarked. “It is only fair that passengers, many of whom are struggling with the high cost of living, should see those savings reflected in their daily transport expenses.”
Despite the GPRTU's announcement, reports indicate that a number of transport unions and individual drivers have been resistant to implementing this fare reduction. Their reluctance has been attributed to various operational concerns, which CUTS identifies as exploitative behavior that undermines the rights of the commuting public. Adomako emphasized the importance of consumer rights in this context, describing the refusal to comply as “deeply unfair” to the very individuals relying on these services.
To address the issue of non-compliance, CUTS has proposed a comprehensive strategy aimed at restoring discipline within the public transportation system. At its core, the advocacy group is calling on the government to empower Metropolitan, Municipal, and District Assemblies (MMDAs) to take action against drivers who refuse to comply with fare regulations. “Currently, MMDAs have the authority to register and regulate commercial vehicles in their areas,” Adomako pointed out. “The government should extend this power, enabling MMDAs to deregister and ban drivers who do not adhere to the new fare structure.”
Additionally, to make compliance more visible and enforceable, CUTS suggested implementing a system of identification for compliant drivers. The proposal includes the issuance of distinctive stickers that would serve as proof of adherence to the new fare regime. This initiative would allow for easier identification of compliant operators, empowering law enforcement and regulatory bodies to take appropriate measures against those who flout the rules.
In a proactive move to ensure commuters are not left stranded, CUTS has also recommended that the government temporarily deploy idle public university buses from institutions such as the University of Ghana, KNUST, UCC, and UPSA along the routes most affected by non-compliance. Adomako explained that utilizing these buses would not only provide immediate relief for passengers but also put economic pressure on non-compliant drivers to reconsider their stance.
Looking towards sustainable solutions, CUTS advocates for a significant investment in public transportation infrastructure in Ghana. Drawing parallels with other major cities around the world, Adomako stated, “Cities like London, New York, Seoul, and Berlin benefit from well-developed public transport systems because their governments actively invest in them. Ghana must adopt a similar approach to bolster our public transport framework.”
Moreover, he underscored the necessity for urgent improvements to existing services, such as retooling Ayalolo and Metro Mass Transit (MMT) systems, as well as constructing dedicated bus lanes. These enhancements, he argued, will not only improve the reliability and efficiency of public transport but will also establish a robust state-run system that can foster competition, enhance service quality, and prevent unjust fare hikes in the future.
The implications of these proposed measures are profound, as millions of Ghanaians depend on public transport for their day-to-day mobility. Adomako's impassioned plea for systemic reform sheds light on the broader issues of consumer rights and the accountability of service providers.
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As the government considers the recommendations put forth by CUTS International, the hope is that both immediate action against non-compliant drivers and long-term investments in infrastructure will pave the way for a more equitable and reliable transportation system in Ghana. This initiative not only aims to safeguard consumer interests but also strives to restore faith in public transport as a viable solution amidst growing economic challenges. The outcome of this situation will undoubtedly shape the landscape of public transportation in Ghana for years to come.
Author:
Emmanuel Obugyei Dadzie